I held a direct marketing workshop today in our Greensboro office and shared specific ideas about direct marketing, specifically direct mail. In today's economy, this is one of the strongest tools to use to grow the business as long as it is:- Relevant to the recipient
- Personalized - in both look and message
- Offers a "hook" -- a reason to take action NOW
These are great points to consider when you are looking for ways to increase your market penetration while also getting real return on your investment (ROI).
This leads me to the primary action item that I left them with and I share with you: Provide real value to your customers. The purpose of today's hour long workshop was not about "selling" anything; it was about providing an educational experience that will help my clients increase their business.
What are you doing to provide added value to your clients? One of the best way is through educational events. They can be as simple as the one I provided today. For the investment of two dozen Krispy Kreme minis, a gallon of coffee and one hour of time, I provided critical information along with some printed case studies that they can put to use immediately. Now they have key tools they can use to talk with their customers about strategic ways that can drive more business for their customers.
One last point: If you do nothing else each day of value for your clients, at least do this -- never leave their office without providing one idea that will help them attract new business. You will increase your value and strengthen your relationship with your clients.